Choosing an Internet service provider.

Before you subscribe

Be very careful into getting sucked in to the "free" hours that many companies such as AOL and MSN use to get you to sign up. Free is usually not so free. Internet service is no exception. On every instance a credit card number is required, and depending on which ever expires first; the free hours or 30 days, the initial trial period is considered "used up" and your card gets billed and keeps on getting billed until you talk to a sales person. Avoid the word "free" like the plague when it comes to Internet service.

There is a flip side of the coin also. The providers who charge a setup fee! It is not a very difficult to create a mailbox and add a user to a domain. Makes me feel like a set up fee is designed to sucker people into staying with a service. Just for the simple reason that they have an "investment" at stake. If a provider wants a setup fee say thanks but no thanks and move on!!

Unlimited access is essential! If a provider is rushing to get you off line after a given amount of time.,they are most likely are scrimping on of phone lines, modems and other equipment. If you want to stay online 24/7 that is your business. Most providers will let you. Please don't take advantage of a good thing either. Tip: When first speaking to an ISP ask for their user - modem ratio! Anything below 50:1 is acceptable.

After you subscribe

Before I get into a little more technical information I would like to point out some up front or minor areas to look for. The infamous busy signal. In certain areas of the country it can be impossible to connect during evenings and weekend hours. Don't put up with this!! When I dial in for a service that I am paying good money for and can't connect on the first try. I find it completely unacceptable. A busy signal is a clear fibber optic quality message that it is time to move on!!

At times we are connected for a lengthy periods of time and we get disconnected for lack of user activity. Again, this is another practice that is unacceptable. For Example, I don't like trying to download very large files and getting to 98 pct. and have to start over again just because my ISP disconnected me. Good Old AOL loves to disconnect its users after there was no input for 45 minutes. Indeed they give you a warning but who sits in front of their computer waiting for a system messages while downloading huge files?

Ok it is time to get a little bit more technical. There are presently 5 areas of the Internet: The World Wide Web, File Transfer Protocol, Internet relay chat, Email and News Groups. For all intent and purposes the first 3 of the 5 will be basically the same through any ISP. Email and News Groups have to be watched a little more closely. For Mail you should want something known as POP3 (Post Office Protocol). It is the

Internet standard and as long as you have a valid address and password you can get your mail from any other ISP that uses POP3. Anywhere in the world at any time!! Most ISP's do use it, but pleas ask!! It is worth it!

Newsgroups, This is the one area of the Internet that varies most on all ISP's. Newsgroups can be very valuable when it comes to raw information and files. Every ISP subscribes to what is called news feed. When something is up loaded to the address that hosts the news group and is thus picked u by the host who feeds it to your provider. The problem is storage space and there are a vast number of companies that do news feeds. Yes, Many ISP's do it them self. In short, the greater number of articles the better but it is difficult because not many people have the advantage of comparing the feed of one company over that of others. Simply ask around! In the real world and the internet how many articles (posts ) Your favorite group has at a given day. After all that's is itself what the news groups is for. To get information. Thus what is wrong to look to the news groups for info about the news groups.

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